WHO WE ARE: We are more than a nonprofit organization. We are a ministry of service that includes nearly 400 paid, professional employees dedicated to helping those in need to rebuild their lives and reach their full potential. Founded locally in 1911, the Northern California & Northern Nevada affiliate of Volunteers of America (VOA-NCNN) is one of the largest providers of social services in the region, operating more than 40 programs including housing, employment services, substance abuse, and recovery services to families, individuals, veterans, seniors, and youth. In fact, VOA-NCNN provides shelter or housing to over 3,500 men, women, and children every night.

OUR MISSION: To change individual lives, instill hope, increase self-worth and facilitate independence through quality housing, employment, and related supportive services. Volunteers of America Northern California & Northern Nevada inspires self-sufficiency, dignity, and hope by providing critical health and human services to thousands of vulnerable individuals and families across Northern California & Northern Nevada.

PROGRAM AND LOCATION: VOA-NCNN, a Certified Great Place to Work, is recruiting for a part-time Community Relations Coordinator position. There is an opportunity for the position to grow into a full-time position.  

POSITION SUMMARY:

The Community Relations Coordinator will oversee volunteer management, in-kind donation solicitation and processing, project management and event coordination for the benefit of VOA programs or general needs. The Community Relations Coordinator will report to the Development Officer and may assist in fundraising needs. Work is performed in a cost-effective and service-oriented manner as it relates to established organizational standards. Some evening and weekend hours will be required.

OBJECTIVES/ACTIVITIES:

1. Create and oversee a robust volunteer program, including volunteer opportunities, recruiting and training volunteers, responding to volunteer inquiries, record-keeping of volunteer hours and forms, and managing volunteer events.
2. Manage events designed to enhance programs and services offered by VOA including birthday parties, craft nights, holiday activities, Operation Backpack, and more.
3. Manage in-kind donations for services and programs in Sacramento, including record keeping. Receive in-kind donation requests and solicit in-kind donations to meet program needs.
4. Assist the Development Officer on corporate projects, sponsorships, and related needs to support programs or the general fund.
5. Assist VP of Development and Development Officer with various event needs such as scheduling, logistics, placing orders, budgeting, etc.
6. Other responsibilities as assigned.

EQUIVALENT EDUCATION AND EXPERIENCE:

A Bachelor’s Degree is preferred.  Two years of experience in event and volunteer management is required. Must have knowledge of and experience in event coordination and cultivating relationships including recruiting, training, and managing volunteers. Experience with project management is preferred. Experience with human services nonprofits is desired. The candidate must have a strong desire to work for an organization dealing with issues unique to homelessness, substance abuse, and mental health. A valid California driver’s license and the ability to meet the organization’s insurance carrier guidelines are required.

SPECIFIC SKILLS REQUIRED:

Excellent oral and written communication 
Strong organizational skills 
Strong interpersonal skills 
Demonstrated management skills 
Even temperament and patience 
Ability to multi-task and respond quickly and positively to solve unexpected problems 
Initiative and problem-solving skills 
Ability to meet goals and deadlines 
Experience with Microsoft suite of products 
Experience with a CRM system 
Teamwork skills 
Analytical and decision making ability 

PHYSICAL REQUIREMENTS:

Lift and move up to 30 pounds
Physically able to safely maneuver weight distribution for event setups 
Stand, walk, bend, stoop, and sit frequently 
Kneel occasionally