WHO WE ARE: We are more than a nonprofit organization. We are a ministry of service that includes nearly 400 paid, professional employees dedicated to helping those in need to rebuild their lives and reach their full potential. Founded locally in 1911, the Northern California & Northern Nevada affiliate of Volunteers of America (VOA-NCNN) is one of the largest providers of social services in the region, operating more than 40 programs including housing, employment services, substance abuse, and recovery services to families, individuals, veterans, seniors, and youth. In fact, VOA-NCNN provides shelter or housing to over 3,500 men, women, and children every night.

OUR MISSION: To change individual lives, instill hope, increase self-worth and facilitate independence through quality housing, employment, and related supportive services. Volunteers of America Northern California & Northern Nevada inspires self-sufficiency, dignity, and hope by providing critical health and human services to thousands of vulnerable individuals and families across Northern California & Northern Nevada.

PROGRAM AND LOCATION: VOA-NCNN, a Certified Great Place to Work, is recruiting for Part-Time House Leader positions for our Elk Grove Housing Program. The Elk Grove Housing Program provides transitional housing assistance to Elk Grove residents experiencing homelessness, including single adults and families, in coordination with services provided by the City's homeless navigation team and/or other social service providers offering assistance to Elk Grove households experiencing homelessness. Transitional housing shall be considered short-term housing in which households receive access to services designed to assist them with securing permanent housing as quickly as possible. The program operates three transitional properties. In addition, the program manages four permanent housing properties, three for adults and one for seniors (55+).

Candidates must be willing and able to reside on the premises for the duration of employment. Cost for living quarters which includes a private room, shared kitchen, shared living space, and utilities are all provided. 

POSITION SUMMARY:

The House Leader is responsible for the safety of the property lived-in, urgent maintenance requests, oversight of vendors on site, and maintaining positive relationships with the residents of the property and House Leaders at other property locations. The House Leader will, at their own expense, move into and live on-site. The House Leader must maintain primary residence on the property for the duration of employment. Living quarters include private room, shared kitchen, shared living space, and cost of utilities are provided.

OBJECTIVES/ACTIVITIES:

A. Responsible for property oversight, safety and security.

1. Inspect property as needed to ensure building and grounds are properly maintained and notify supervisor of any repairs needed in a timely manner.
2. Perform security walks and enforce policies and procedures.  

3. Will perform weekly room inspections.
4. Meet and escort vendors as needed.
5. Assist with moving furniture and housewares for move-ins/outs and deliveries.
6. Manage any concerns with residents and respond to emergencies as needed.
7. Support residents with conflict resolutions. 
8. Keep entry and common areas clean.
9. Maintain an above average working knowledge of fire, safety, and health standards.
10. Responsible for providing advance notice to Program Manager of any overnight absences.
11. Assist other House Leaders, as needed.
12. Complete required property related reports in a timely manner. 

B. Responsible for self-development.

1. Continually learn and enhance technical and interpersonal skills.
2. Attend all mandatory training and meetings as assigned.

EQUIVALENT EDUCATION AND EXPERIENCE:

Knowledge and physical ability to perform janitorial and simple maintenance tasks. This position requires demonstrated ability in record keeping and good written and verbal communication skills.  Prior experience is required in human services with knowledge of problems unique to minorities, persons with disabilities, and people with substance abuse, mental health, low-income, and the general homeless population. CPR/First Aid certification is required within 90 days of employment, re-certification as necessary and T.B. testing annually. Valid California driver license, reliable personal transportation/auto insurance and ability to meet organization’s insurance carrier guidelines required.  

SPECIFIC SKILLS REQUIRED:

Good oral and written communication skills
Ability to assist other people
Professional demeanor
Organizational skills
Analytical and decision-making ability
Computer Skills

PHYSICAL REQUIREMENTS:

Lift and move up to 40 pounds
Stand, walk and sit frequently
Bend and stoop occasionally
Climb stairs as needed